Privacy Policy for UnikBasket.com
(“UnikBasket”, “Company”, “we”, “us” and “our”), duly registered and incorporated under the Companies Act, 1956, operating from Vizianagaram, Andhra Pradesh, India owns and operates the website https://unikbasket.com/ along with mobile application (collectively, “Platform”).
This Privacy Policy (“Policy”) is applicable to all users of the Platform, suppliers, distributors and other third parties who interact with the Company. The user(s) are hereinafter referred to as “You” and/or “Your”. This Policy shall lay out the manner in which we collect, store, share and analyse the data collected from You when you access the Platform. By accessing / using our Platform, You accept this Privacy Policy and agree to be legally bound by the same. You hereby consent to our collection, use, sharing and disclosure of your Personal Information (defined hereinafter) in the manner as described in this Policy. If You use the Platform on behalf of someone else, you represent that you are authorised by such individual to (i) accept this Privacy Policy on such individual’s behalf, and (ii) consent on behalf of such individual to our collection, use and disclosure of such individual’s Personal Information in the manner described in this Policy.
Providing information to the Platform is your choice. You can choose to have the Personal Information provided by You deleted. You always have the ability to opt-out of receiving communications from us.
For availing the Services/Products from or contacting Unikbasket, you may have to sign up by giving following personal information such as email address, name, phone number, gender and mailing address. You agree to provide information, which shall be true, correct, up to date and accurate. The information provided by the users could be personally sensitive information (“Personal Information”) and is collected in compliance with the applicable laws for the purpose of verification of identity of the user and ensure due statutory compliances. We do use your contact information to send you offers based on your previous orders and your interests.
Additionally, when You browse through the Unikbasket Platform, our servers may automatically record certain information which includes but not limited to the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time of your access. The data collected from users are not personally identifiable but are anonymised and de-identified which are saved and processed as an aggregate of all the data collected over a period of time used to monitor and analyse the usage of our Platform.
Unikbasket Platform collects and uses your Personal Information to provide you better customer experience and also in the administration of our business. Unikbasket Platform may use your Personal Information to administer this service, personalize the Platform services for you; enable your access to and use of website services; publish information about you on Platform; to keep you informed or update you on various products and services available from Platform; send you statements and invoices; collect payments from you; send you marketing communications through WhatsApp, emails or text messages; to send you mails or contact you for various customer satisfaction surveys, market research, promotional activities or in connection with certain transactions; make communications necessary to notify you regarding various security, privacy, and administrative issues; to respond to your queries; send you information that may be of interest to you, share this information with Services/Products made available through the Platform; to respond to any of your legitimate claim, or to address you our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of Platform Services/Products; conduct research and perform analysis in order to measure, maintain, protect, develop and improve our services.
Unikbasket may from time to time be required to disclose Personal Information collected from You to our third-party service providers who enables us to facilitate the provision of Services/Products on the Unikbasket Platform. For instance, we may share your information with a third party logistics partner to assist and execute the delivery of the Products you have bought on the Unikbasket Platform. By using the Unikbasket Platform, you consent to any such disclosure of your Personal Information with third party service providers. We ensure that such third-party service providers are bound by reasonable confidentiality obligations and/ or use, maintain and follow generally accepted industry and security standards with respect to such information.
We may also disclose your information when such disclosure is requisitioned under any law or judicial decree or when we, in our sole discretion, deem it necessary in order to protect our rights or the rights of other Users, to prevent harm to persons or property, to fight fraud and credit risk.
We may also disclose or transfer your information to any third party as a part of reorganization or a sale of the assets, division or transfer of a part or whole of us. We shall ensure that third party to which we transfer or sell our assets will have appropriate confidentiality and security measures, at least as protective as those described in this Privacy Policy, to handle your Personal Information. However, please be informed, You shall always have the right to opt-out of any processing of Your personal data post the completion of such asset sale or reorganisation if you do not agree to the terms of the Privacy Policy
The Platform is the recipient of all the Personal Information and shall exercise reasonable commercial endeavours for the prevention of the Personal Information provided by the Users. We may enable access of the Users’ information to the Platform Entities, joint ventures, agents or third parties for the purposes of the services provided by them or for any other marketing related activity undertaken by or on behalf of the Platform Entities and/or its joint ventures. We will ensure on a reasonable commercial efforts basis that the third parties and agents employed by us for the purposes of the Website are under an obligation to maintain confidentiality with respect to the Personal Information provided by the Users and to use it strictly for the purposes of the Website only.
Platform may disclose your Personal Information to such extent as the Platform may deem necessary for you to enter into commercial transactions with other users of the Website.
Platform cooperates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. We will disclose any information about You to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of Platform or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. Platform may also provide your Personal Information to various tax authorities upon any demand or request from them.
If You wish to have the Personal Information that You have provided to us deleted, You can always do so by sending a request to us on the e-mail id of our Customer Services department provided at the bottom of this page. You may note that deletion of certain Personal Information may lead to cancellation of your registration with the Website and your access to certain features of the Website.
Platform uses ordinary industry standard technology designed to help keep your Personal Information safe. The secure server software (SSL) encrypts all information You put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, We will employ commercially reasonable and practicable security practices and procedures and security methods and technologies. We will also ensure on a reasonable commercial efforts basis that any agent or third party that we employ complies with the same security standards as us for the protection of your Personal Information.
From time to time, We may update this Privacy Policy. Your continued subscription to our Services constitutes an acceptance of the then-current Privacy Policy and Terms of Use so We encourage You to visit this page periodically to review any changes.
If You have any questions about this Privacy Policy, the practices of Platform or your dealings with the Website, You can contact us via the links at the bottom of the page.
This page is published and shall be construed in accordance with the provisions of Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011 (“IT Rules”) that requires publishing the name of the Grievance Officer and his/her contact details on the website, such that users or any victim who suffers as a result of a violation of Rule 3 (outlined in our Privacy Policy and Terms of Use) by any other person, can notify their complaints to us.
Further, as per Rule 3(4) of the IT Rules, the Grievance Officer shall acknowledge or respond to Your communication of violation of Rule 3, by any other person, within 36 (thirty-six) hours, and the complaints shall be redressed within 1 (one) month from the date of receipt of the complaint.
In accordance with Information Technology Act, 2000 and rules made there under, the name and the contact details of the Grievance Officer are provided:
Further for any product or services related complaint or query, please email us your query at support@unikbasket.com